Frequently Asked Questions

You can reach us by email at hello@shoprecovery rituals.com or call us at +1 (855) 855-0844 (Mon - Fri, 9AM - 5PM ET). You can also reach us via the contact us form.

Yes, all of our products are covered by a manufacturer's warranty.

Absolutely. We pride ourselves on providing expert recommendations based on more than a decade of hands-on experience. Contact us for personalized advice to find the product that best fits your needs.

• Debit/Credit cards (Visa, Mastercard, American Express etc.)
• Google/Apple/Amazon/Meta/Shop Pay
• Paypal

Yes, we offer buy now, pay later financing through Shop Pay, in partnership with affirm.

If an item is out of stock, we will notify you with an estimated lead time. You can choose to wait or cancel your order for a full refund.

Yes, orders canceled before processing will be fully refunded with the exception of custom-made orders. Orders canceled after processing will be subject to the 30-day return policy and return shipping fees. See our cancellation policy for full details and be sure to contact us immediately to cancel an order.

Free shipping is standard on all orders!

Smaller items delivered via standard carriers like UPS or Fedex are typically delivered in 1 to 7 business days. Larger items delivered via freight carriers with curbside delivery are typically delivered within 1 to 2 weeks.

We do not yet offer international shipping. We currently ship only to the lower 48 contiguous states.

We do not ship directly to these locations at this time. However, we may be able to ship to a customer-arranged freight forwarder’s location in the contiguous states. Please contact us to explore this option further.

Most products can be returned within 30 days of delivery if they are unused, unmodified, and in their original packaging. Non-refundable items include custom-made products and consumables. Please see our Refund and Return Policy for full details.

Contact our customer support team with your order number and reason for return. We will provide a Return Merchandise Authorization (RMA) number and instructions for shipping the item back.

Some returns may be subject to restocking fees. This depends on manufacturer policies and the condition of the returned items. These fees cover inspection, testing, and recertification costs. Please see our refund & return policy for full details.

Refunds are processed after the returned item passes inspection. Once approved, refunds typically take 10 business days to reach your original payment method. If you don’t receive your refund within 15 business days, please contact us.

Traditional saunas heat the air around you, typically reaching temperatures between 150-195°F, while Infrared saunas use infrared light to directly heat your body at lower temperatures (~120-140°F). Barrel saunas are a type of traditional sauna with a unique shape that increases heat circulation.

Hybrid saunas are equipped with both infrared heating technology and a traditional sauna stove in a single unit. Unlike standalone models, you can choose between the two heating methods.

"Full Spectrum" refers to infrared saunas that emit near, mid, and far infrared wavelengths. Each wavelength penetrates the body at different depths, providing a broader range of therapeutic heat options in a single session.

Electric heaters are more convenient for quick heating, while wood-burning heaters offer a more rustic, traditional experience with the ambiance of a wood fire.

Some of the most important things to consider are size, heating type (electric, wood-burning, infrared), location (indoor or outdoor), materials (cedar, hemlock etc.), and insulation. We dive deep into this topic on our blog. We’re happy to help you find the perfect sauna for your needs so don't hesitate to call us for personalized advice!

Sauna use may support healthy circulation, ease muscle tension, reduce stress, and create conditions for better sleep. Many users also report improved skin clarity and a refreshed feeling after deep sweating. With consistent use, sauna bathing can be a powerful part of a long-term wellness routine.

Far infrared saunas emit only far wavelengths, known for deep heat that supports relaxation, circulation, and sweating. Full spectrum saunas include near, mid, and far infrared, offering a wider range of benefits, such as potential support of skin health and localized muscle relief.

The size of the heater depends on the size of the sauna. We simplify this by offering saunas with an appropriately paired sauna heater. Most of our saunas come with a powerful electric heater as standard, but sometimes further customization is available.

Yes, all of our saunas arrive in separate parts and require assembly. The assembly process is designed to be straightforward and easily completable with basic tools. All major components and hardware are provided in the kit along with assembly instructions.

Using a sauna 2–4 times per week for 10–20 minutes at 175–195°F offers significant health benefits. Research suggests 57–75 minutes per week of total usage improves cardiovascular health, reduces stress, and supports longevity. Start with shorter sessions and increase as your body adapts. Stay hydrated and listen to your body. Check out our blog for science-backed protocols.

These terms are often used interchangeably, but generally ice baths rely on manually adding ice to cool water, while cold plunges feature built-in chillers that precisely regulate water temperature and include filtration systems for easier maintenance.

Consider the size, temperature range, chiller performance, filtration system, materials (e.g. stainless steel, fiberglass etc.) and whether it’s for indoor or outdoor use. We dive deep into this topic on our blog. Call us for personalized advice and we’ll help you find the perfect cold plunge for your needs!

Cold plunges are often used to support physical recovery, improve mental clarity, and promote a greater sense of resilience. Many users incorporate them into their daily routines to feel more alert, refreshed, and balanced—both physically and mentally. With consistent use, cold exposure can become a powerful ritual for optimizing how you feel and perform.

The chiller size depends on the plunge’s volume and how quickly you want to reach the desired temperature. Smaller tubs typically require standard chillers, while larger models may need more powerful units to maintain consistent temperatures, especially in warmer environments. Check out our blog for more details or give us a call for personalized support!

Plunging 2-4 times a week for a few minutes per session can be enough to experience benefits. Research suggests a cumulative weekly total of 11 minutes provides significant resilience and recovery benefits. Check out our blog for scienced-based, detailed protocols.

A general guideline is to start with 1-2 minutes per session and then slowly increase as tolerance improves. It’s important to listen to your body—if you feel excessively uncomfortable, it’s time to get out. Check out our blog for science-based, detailed protocols.

This varies depending on personal preference, but most users find temperatures between 37°F and 55°F to be effective. Start warmer and adjust to find the right temperature for you.

Yes, most cold plunges can be used both indoors and outdoors. Note that protection from extreme weather conditions may be required for outdoor use, such as placing it under a covered patio. In climates with freezing temperatures, make sure the plunge is rated for such conditions and take steps to prevent freezing. We list this information under the specifications tab for all our plunges.

Red light therapy uses specific wavelengths of red and near-infrared light (typically 660nm and 850nm) to support cellular function. These wavelengths penetrate the skin and are absorbed by cells, where they may help stimulate natural processes related to energy production, recovery, and skin health.

Red light therapy is widely used to support recovery, reduce muscle fatigue, improve skin tone, promote circulation, and assist with sleep and mood. While individual results vary, many people incorporate it into their daily wellness or fitness routines to enhance performance and recovery.

Red and near-infrared light are absorbed by mitochondria in your cells, which may support ATP (energy) production. This boost in cellular energy may help the body perform its natural recovery functions more efficiently.

When choosing a red light therapy device, look for high-quality LEDs that emit both red and near-infrared wavelengths—typically around 660nm and 850nm—for maximum versatility. You'll also want to consider total light output (irradiance), the treatment area size, and how easily the device fits into your routine. Features like built-in timers, adjustable stands, or modular designs can improve usability.

No. Red light therapy uses visible red and near-infrared wavelengths to support cellular processes without significantly raising your body temperature. Infrared saunas, on the other hand, produce far infrared heat and are designed to make you sweat. Red light therapy is non-heating and does not create a thermal effect.

Yes. Red light therapy devices are designed for easy at-home use and can be integrated into your daily routine. Most panels and devices are plug-and-play with no complex setup required.

Red light therapy is popular with athletes, wellness seekers, and those looking for non-invasive ways to support skin health, energy, and recovery. It’s generally well-tolerated, but if you have a medical condition, consult your doctor before use.

Most people use red light therapy 3–5 times per week. Some use it daily. Start with shorter sessions (5–10 minutes per area) and adjust based on how your body responds.

Typical sessions last between 10–20 minutes per treatment area. Many devices have built-in timers so you can stay consistent without watching the clock.

Most manufacturers recommend positioning yourself 6–12 inches away from the panel for optimal results. Always refer to your device’s manual for specific distance guidelines.

Red light therapy is safe for eyes when used appropriately, but if you’re sensitive to bright light or plan to use it near your face, protective eyewear is recommended for comfort.